Lead Capture & Follow-Up
Every enquiry from your website, Google and WhatsApp lands in one simple system — so nothing gets forgotten and nobody waits too long for an answer.
What you get
Most small businesses lose enquiries — not because nobody asks, but because requests arrive in five different places and nobody tracks them.
The contact form on this site is exactly the kind of set-up we build: a form that lands directly in a CRM, a clear pipeline, and one agreed follow-up routine you’ll actually run every day.
What’s included
Set up, tested and explained to you. You keep full ownership of every account.
- Form-to-CRM connectionEvery form on your site lands in one inbox-style CRM, with the client’s details and source.
- A follow-up workflow that runsNew, contacted, quoted, won, lost — with one-click message templates.
- Every source in one placeWebsite form, Google Maps call button, WhatsApp and email.
- One agreed follow-up rhythmWhen to reply, when to chase, and the wording to use.
- Reply-time visibilitySee which enquiries are waiting, so slow replies stop costing you clients.
- Training and a user guideRun it yourself; optional monthly check-in to keep the pipeline clean.
Who it’s for
Service businesses getting enquiries through several channels — hotels, trades, agencies, consultants and shops — who want every request answered quickly and remembered properly.
Scope guarantee. If what I deliver doesn’t match the signed scope, I fix it at no extra cost.
Want a reference?
I’ll put you in touch with a client in your sector, so you can ask them directly how it went.
Questions
Questions about this offer
Simple, affordable, well-known tools. We choose with you based on price and how comfortable you are — and nothing locks you out of your own data.
No. If you already have a working site, we connect its existing forms. This offer stands on its own.
WhatsApp can be logged into the same system so nothing stays stuck in one unread conversation. We set up the connection and the reminder routine.
Yes — that’s the point. After the set-up call the daily flow is yours. Most clients only need us once or twice a month.
Tell us what’s not working — we’ll reply within one business day.
Start with a free audit of your website, Google profile and enquiry follow-up. No obligation — a fixed quote only if you want one.